Terms of Service

General Overview

D'Footprint specializes in creating custom handmade footwear tailored to your unique specifications. By placing an order or engaging with our website, you acknowledge and agree to the following:

Ordering Process

• Custom Orders: All orders are handmade according to the size, description, and preferences provided by the customer. Ensure that all information is accurate before finalizing your order.
• Payment Terms: Full payment is required at the time of order placement unless otherwise agreed upon.
• Order Modifications: Changes can only be made within 24 hours.

Shipping Policy

• Delivery Timeframe: Orders are processed and shipped promptly, but delays caused by couriers are outside our control.
• Shipping Costs: Customers cover shipping costs unless stated otherwise.
• Lost or Damaged Parcels: We are not liable for parcels once shipped. Contact the courier for assistance.

Returns and Exchanges

For details, refer to our Return Policy.

Customer Responsibilities

• Maintain confidentiality of your account information.
• Refrain from misuse of our services or violating laws.
• Provide accurate contact details for updates or support.

Limitations of Liability

• Errors caused by incorrect customer-provided details.
• Delays or issues beyond our reasonable control.
• Indirect or consequential damages from our products.

Intellectual Property

All content, designs, and materials are the exclusive property of D'Footprint. Unauthorized use is prohibited.